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Klein, Shneiderman and Becker keynote speakers at ISCRAM2008

5th International Conference on Information Systems for Crisis Response and Management

Gary Klein, Ben Shneiderman and Joe Becker keynote speakers at ISCRAM2008

Gary Klein, Ben Shneiderman and Joseph C. Becker were our keynote speakers at ISCRAM2008. Their keynote presentations are now available for download. To download the presentations please click on the presentation title:

Brief Bios

GARY KLEIN, Ph.D., is Chief Scientist of Klein Associates, a group he formed in 1978 to better understand how to improve decision making in individuals and teams. The Klein Associates Division is now part of Applied Research Associates, Inc. Dr. Klein is one of the founders of the field of Naturalistic Decision Making. His work on recognitional decision-making has influenced the design of new systems and interfaces, and decision training programs. He has extended his work on decision making to describe problem detection, option generation, sensemaking, planning and replanning. In order to perform research on decision-making in field settings, Dr. Klein and his colleagues have developed new methods of Cognitive Task Analysis.

Dr. Klein received his Ph.D. in experimental psychology from the University of Pittsburgh in 1969. He was an Assistant Professor of Psychology at Oakland University (1970-1974) and worked as a research psychologist for the U.S. Air Force (1974-1978). He is a fellow of the American Psychological Association. He has written more than 70 papers and has authored three books: Sources of Power: How People Make Decisions (1998, MIT Press); The Power of Intuition (2004, A Currency Book/Doubleday); and Working Minds: A practitionerís guide to Cognitive Task Analysis (Crandall, Klein and Hoffman, 2006, MIT Press).

BEN SHNEIDERMAN ( is a Professor in the Department of Computer Science and Founding Director (1983-2000) of the Human-Computer Interaction Laboratory ( at the University of Maryland. He was elected as a Fellow of the Association for Computing (ACM ) in 1997 and a Fellow of the American Association for the Advancement of Science (AAAS) in 2001. He received the ACM SIGCHI Lifetime Achievement Award in 2001.

Ben is the author of Software Psychology: Human Factors in Computer and Information Systems (1980) and Designing the User Interface: Strategies for Effective Human-Computer Interaction (4th ed. 2004) . He pioneered the highlighted textual link in 1983, and it became part of Hyperties, a precursor to the web. His move into information visualization helped spawn the successful company Spotfire . He is a technical advisor for the HiveGroup and Groxis. With S Card and J. Mackinlay, he co-authored Readings in Information Visualization: Using Vision to Think (1999).

His books include Leonardo"s Laptop: Human Needs and the New Computing Technologies (MIT Press), which won the IEEE Distinguished Literary Contribution award in 2004.

JOSEPH C. BECKER (Joe) is the Senior Vice President of Disaster Services for the American Red Cross, a human service organization in existence since 1881. The American Red Cross is dedicated to providing relief to victims of disasters and helping people prevent, prepare for and respond to emergencies. Joe leads the organizationís disaster relief, In this role, Joe the Red Crossí two largest relief efforts to date ñ the 04 hurricanes in Florida, and the Hurricane Katrina response.

Joe joined the national headquarters staff on January 1, 2004 as the Vice President of Response. Before assuming this role, he was the Executive Director of the Greater Carolinas Chapter of the American Red Cross starting in February 1997. His Red Cross involvement started much earlier as a member of the chapter Board of Directors from 1992 to 1996.

Prior to his employment with the Red Cross, Joe was part of the management group of Kings Entertainment Company. At the end of his 23-year career with the company, Joe was the Vice President of Operations at Paramountís Carowinds.

Born and raised in Cincinnati, Ohio, Joe received a degree in Business Administration from Miami University in Oxford, Ohio in 1979.

Joe and his wife, Tammy, have three children in college/high school -- Brian, Deena and Mark.

Institutional Members



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