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IT Governance for Inter-organizational Emergency Response

5th International Conference on Information Systems for Crisis Response and Management ISCRAM2008
SPECIAL SESSION on IT Governance for Inter-organizational Emergency Response


Motivation
IT, policy, organizational, and institutional changes in emergency response systems are taking place more rapidly than ever ñ largely due to the application and implementation of information technologies as well as a strong emphasis by governments around the world. But many emergency response organizations are struggling to implement changes within their existing rigid organizational, inter-organizational, policy, and institutional structures that were defined decades ago. While superior IT governance has been lauded as a significant factor that contributes to firm success in the private sector, little is known about what it means to have a high performing emergency response system, how IT governance plays a role, and what IT governance is in respect to a wide-scale, inter-organizational emergency response system. This special research session focuses on the management and governance of inter-organizational IT systems and the larger emergency response system in which IT functions.

Research Area

The promise of inter-organizational information sharing has become an increasingly important topic as the boundaries of emergency response systems continue to become increasingly larger in scope, complex in nature, and involve more advanced IT systems. Emergency response agencies, first responders, EMS, public safety, health care providers, and many other types of public, private, and not-for-profit organizations increasingly engage in new and innovative information sharing partnerships enabled by collaborative and performance driven technologies. While there is a common belief that these innovative inter-organizational structures will inherently bring enhanced performance, many examples show this is not necessarily the case. When bound together with a well defined inter-organizational governance structure, these technology-driven partnerships are much more likely to achieve performance benefits. This session explores the following questions: What is IT governance within the domain of inter-organizational emergency response? What are the IT governance structures that contribute to an effective emergency response system? How does one align IT governance with emergency response system governance? What decisions must be made to ensure appropriate IT and emergency response system governance? Who should make those decisions? What methods should be used to monitor the performance of inter-organizational IT governance?

Topics

ï Inter-organizational IT Governance for emergency response - Architectural Frameworks and Theory
ï Practices and cases of IT governance in emergency response
ï IT governance structures, processes, and relational mechanisms
ï Tools and Techniques Supporting inter-organizational IT Governance for emergency response
ï Implications of emerging ITs for inter-organizational design and governance
ï Strategies for aligning IT and inter-organizational emergency response systems

Click here to download the Special Session Call in PDF format
 

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